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Returned Goods Policy

Full credit, no restocking charges

We take back any item purchased from us for full credit, with no restocking charges, as long as the conditions below are met.

Product has not been altered

The item you return must be unaltered in any way.

Accessories and packaging undamaged

All accessories and packaging come back undamaged and with the unit.

Manuals and documentation included

All manuals and documentation are returned unaltered.

Credit after inspection

Credit is issued once we have inspected the returned item.

Gray polycarbonate hinged enclosure with two latches
S2C DIN-mount cellular alarm module

How to request a return

Call 701-352-4696 and choose option 2 to arrange a return or replace an item. When you request a return material authorization (RMA), tell us the reason for the return, your date of purchase, your P.O. number and our invoice number. It helps us process your return and adjust your account correctly.